The Curated Course List
The 7 training programs:
Program Name | Total Training Hrs | Period | Price | 1.The 360 Degree Feedback Project for TLs and Employees and Train the Trainer Course | 640 hrs (8 hrs per day) | 4 months(5 days a week) | Total Cost Rs 200000 or Rs 2500 per day or Rs 312 per hour |
2.Voice and Accent Training (UK/US) | 48 hrs (8 hrs per day) | 6 days | Total Cost Rs 50000 or Rs 8333 per day or Rs 1041 per hour |
3.Grammar and Language Practice | 35 hrs (7 hrs per day) | 5 days | Total Cost Rs 50000 or Rs 10000 per day or Rs 1428 per hour |
4.UK/US Culture | 35 hrs (7 hrs per day) | 5 days | Total Cost Rs 50000 or Rs 10000 per day or Rs 1428 per hour |
5.The Complete Course VnA(UK/US)(above 3) | 118 hrs (breakup-add above 3) | 16 days | Total Cost Rs 75000 or Rs 4684 per day or Rs 635 per hour |
6.Customer Service Behaviours | 32 hrs (b/w 4 to 6 hrs per day) | 6 days | Rs 50000 or Rs 8328 per day or Rs 1562 per hour |
7.Train the Trainer (T3) for Customer Service Behaviours | 35 hrs (b/w 4 to 7 hrs per day) | 6 days | Total Cost Rs 75000 or Rs 12492 per day or Rs 2142 per hour |
Please note that the serial numbers 2, 3 and 4 (mentioned above) are best for fast track learners. Serial number 6 is a soft skill course that is apt for international UK/US voice-based inbound customer service business to customer interactions. The course listed at the end (serial number 7) is the corresponding train the trainer (T3) program for serial number 6.